Receptionist Job at The Nest Kigali | Hotel Jobs in
Rwanda 2025 (Apply Before 1st December, 2025)
About The Nest Kigali
If you’re searching for hotel
jobs in Rwanda or opportunities in Kigali’s hospitality industry, The
Nest Kigali is one of the most inspiring places to work.
Located in the beautiful
neighborhood of Kimihurura, The Nest Kigali is a boutique hotel and
restaurant known for its warm hospitality, cozy design, and relaxing
atmosphere. It’s a home away from home for travelers, creatives, and
professionals from around the world.
The Nest aims to make every guest
feel personally cared for, with a touch of Rwandan warmth and global
charm.
Position:
Receptionist
Location: Kimihurura, Kigali
Employer: The Nest Kigali
Category: Hotel & Hospitality Jobs in Rwanda
Application Deadline: Monday, 1 December 2025 (23:59)
Job
Summary
The Nest Kigali is hiring a Receptionist
to join its growing hospitality team.
As the first point of contact for
guests, the Receptionist ensures a warm welcome, smooth
check-in/check-out processes, and outstanding guest experiences from arrival to
departure.
This is an excellent opportunity for
individuals who love customer service, organization, and teamwork. If
you’re passionate about hospitality jobs in Kigali, this could be your
next big career move.
Key
Responsibilities
Guest
Experience & Customer Service
- Welcome guests with warmth, professionalism, and a
smile.
- Manage check-ins, check-outs, and guest payments
efficiently.
- Respond to all guest inquiries via phone, email, and
in person.
- Provide accurate information about hotel services,
local attractions, and Kigali highlights.
- Handle guest feedback and complaints with
empathy and problem-solving attitude.
- Promote positive reviews and ensure each visitor
leaves with an excellent impression.
- Suggest ways to improve guest satisfaction and
enhance The Nest’s service quality.
Hotel
Operations & Coordination
- Maintain accurate reservation and room allocation
records.
- Coordinate effectively with housekeeping and
restaurant teams.
- Manage cash handling, invoices, and shift
reconciliations.
- Keep the front desk area organized, clean, and
welcoming.
- Assist the Front Desk Supervisor with
administrative duties when needed.
Skills
& Qualifications
- Excellent Communication: Friendly, clear, and confident interaction with
guests.
- Customer-Oriented:
Passionate about hospitality and helping others.
- Professional Appearance & Attitude: Always polite, calm, and reliable.
- Organizational Skills: Able to handle multiple tasks efficiently.
- Attention to Detail:
Accuracy in billing, reservations, and guest data.
- Computer Literacy:
Basic knowledge of hotel management or reservation software is an advantage.
Why
Join The Nest Kigali?
- Be part of a vibrant and creative hospitality team.
- Enjoy a positive and professional work culture.
- Build your career in Rwanda’s growing tourism and
hotel industry.
- Experience a workplace that values comfort,
connection, and creativity.
Working at The Nest Kigali means
joining a team that truly cares about people — both guests and employees.
How
to Apply
Send your CV and Cover Letter
to:
📧 recruitment@thenestkigali.com
Deadline: Monday, 1 December 2025 –
23:59
Only shortlisted candidates will be
contacted.
Related
Opportunities You May Like
- Front of House Supervisor – The Nest Kigali (Deadline:
1 Dec 2025)
- Customer Service Jobs in Rwanda 2025
- Hotel & Restaurant Vacancies in Kigali – November
2025
Tips
for Getting Hired at The Nest Kigali
If you’re preparing to apply for
this Receptionist position, here are a few expert tips to stand out:
· Tailor your CV to highlight customer service and
communication skills.
· Mention previous experience in hotels, restaurants, or
customer-facing roles.
· Be punctual, well-groomed, and professional in your
interview.
· Show genuine passion for hospitality and teamwork.
Remember: The Nest values
personality as much as skill — so be yourself and let your warmth and
enthusiasm shine through!
Don’t Miss Your Shot!
Stay Updated!
Follow Theos Careers for daily updates on jobs, scholarships, internships, and online opportunities in Rwanda and beyond.
ASK HELP IN APPLICATION:
APPLICATION LINK
- Bookmark or save this page so you can easily return to it anytime during your application process.
- Leave a comment below if you have any questions—we're here to help!
- Follow us for more scholarship tips and updates.
0 Comments