IT Specialist at Willows
International (WI): (Deadline 12 September 2025)
Are you an experienced IT professional looking
for a career opportunity that combines your technical expertise with a
meaningful mission? Willows International (WI) in Rwanda is currently
recruiting an IT Specialist to join
their team. This is a full-time position based
in Kigali with occasional travel to districts, and it offers a chance to make a
lasting impact on digital health systems
and community development.
The application deadline is 12 September 2025.
Keep reading for full details on the position, responsibilities,
qualifications, and why this role could be the right career move for you.
About Willows International (WI)
Willows International (WI) is a global non-governmental
organization (NGO) that works to empower communities through
improved access to reproductive health services
and family planning education. In Rwanda, WI
collaborates with key national stakeholders including the Ministry
of Health (MoH) and the Rwanda Biomedical
Centre (RBC).
WI is recognized for its community-driven model
that links digital tools, community health workers, and evidence-based
decision-making to strengthen healthcare delivery. The organization uses
platforms like KoBoToolbox, DHIS2, and Power BI
to collect, analyze, and share data that helps shape policy and guide
interventions.
The IT Specialist position is a critical role within WI Rwanda, supporting
not only day-to-day IT systems but also contributing to the digital
transformation of health services.
Why This Job Matters
The demand for skilled IT professionals in health-focused NGOs
is growing. Organizations like WI rely heavily on digital platforms to:
· Collect
accurate health data in real-time.
· Improve
monitoring and evaluation (M&E) systems.
· Support
government health databases and national reporting.
· Strengthen
data-driven decision-making at the community and policy levels.
As an IT Specialist at WI, you won’t just be fixing computers—you’ll be
helping build systems that improve health services for thousands of people in
Rwanda.
Position Details
· Job
Title: IT Specialist
· Organization:
Willows International (WI) Rwanda
· Location:
Kicukiro-Niboye, Kigali
· Travel:
Required occasionally to Ngoma and Rusizi districts
· Type:
Full-time employment
· Deadline:
12 September 2025, COB
Key Duties and Responsibilities
The IT Specialist will work across multiple domains of IT, digital health,
and training. Some of the major responsibilities include:
1. IT Systems Administration
· Manage
and maintain office IT equipment including computers, servers, printers, and
networks.
· Configure
systems, perform updates, apply patches, and ensure smooth operations of all
digital tools.
· Monitor
network performance, troubleshoot LAN/WAN issues, and liaise with internet
service providers (ISPs).
2. Data Systems and Digital Platforms
· Design,
deploy, and manage KoBoToolbox forms for
community and health program data collection.
· Provide
ongoing administration of DHIS2, particularly in
PostgreSQL environments.
· Develop
and maintain interactive dashboards and reports in
Power BI.
· Lead
initiatives to digitalize WI’s community systems and ensure integration with
Ministry of Health databases.
3. Data Security and Backup
· Implement
and maintain cloud-based backup systems
for critical data.
· Develop
disaster recovery plans to protect against data
loss.
· Monitor
and enforce data security protocols
in compliance with national and organizational standards.
4. Training and Capacity Building
· Train
WI staff and Community Health Workers (CHWs)
in using IT systems effectively.
· Conduct
workshops on data entry, reporting, and digital literacy.
· Provide
one-on-one technical support when needed.
5. Collaboration and Technical Support
· Work
closely with program managers, health experts, and monitoring & evaluation
staff to ensure technology is aligned with project needs.
· Support
national-level digital health strategies by working in collaboration with the
MoH and RBC.
Required Qualifications
To succeed in this role, candidates must meet the following requirements:
· Education:
o
Advanced degree in Information
Technology, Computer Science, or related field.
· Professional
Experience:
o
At least 5 years of professional
experience in IT systems administration, including hardware,
software, and networking.
o
Practical experience with KoBoToolbox,
DHIS2, and Power BI.
o
Strong knowledge of cloud-based
backup systems and data recovery plans.
o
Previous experience working with INGOs,
NGOs, or health-focused organizations is an added advantage.
· Skills
& Competencies:
o
Strong problem-solving and analytical skills.
o
Knowledge of PostgreSQL
database management.
o
Ability to work independently and adapt to
dynamic environments.
o
Excellent communication and training skills.
· Language:
o
Fluency in English
(written and spoken) is required.
Recommended for you:
What WI Offers
· A
chance to impact digital health systems
in Rwanda.
· Work
in an internationally recognized NGO
with strong community programs.
· Opportunities
for professional growth and learning in IT and
health systems.
· A
dynamic and supportive work environment with committed colleagues.
Application Process
If you meet the qualifications and are ready to make a difference, here’s
how to apply:
1. Prepare
your CV/Resume (highlighting your IT systems, data
management, and training experience).
2. Write
a cover letter that clearly explains why you are
the best fit for this role.
3. Interested and qualified candidates should submit their applications, including a detailed resume and cover letter, to pmutijima@willowsintl.org Cc; dmutamba@willowsintl.org by 12th September 2025 CoB.
📌 Important:
All applications must be submitted by 12 September 2025,
close of business (COB).
Tips for a Successful Application
· Highlight
relevant tools: Emphasize your experience with KoBoToolbox, DHIS2,
Power BI, and cloud systems.
· Show
adaptability: NGOs value staff who can work independently in
challenging environments.
· Demonstrate
impact: Share specific examples of how your IT expertise
improved systems or solved problems.
· Be
concise and professional: Keep your CV clean and easy to read;
tailor your cover letter to the role.
Why You Should Apply
This is not just another IT job. It is a chance to:
· Use
your skills to improve public health services.
· Work
with advanced digital health tools.
· Be
part of a global movement
empowering women and communities.
· Grow
your career in an environment that values innovation, data, and impact.
By joining Willows International, you will play a key role in making sure
health data is collected, analyzed, and used effectively to strengthen Rwanda’s
health system.
· Job Title: IT Specialist
· Organization: Willows International (WI)
· Location: Kigali, with travel to Ngoma and Rusizi
· Deadline: 12 September 2025
📌 If you are passionate about IT and want to use your expertise to make a difference in people’s lives, this opportunity is for you.
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