Senior Network Administrator at Equity Bank Rwanda plc Deadline:27th july 2025
Overview:
Equity Bank is one of the region’s leading Banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, DRC and South Sudan, Equity Bank is home to more than 20 million customers – the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below. SENIOR NETWORK ADMINISTRATOR
Job Summary:
The Senior
Network Administrator is responsible for overseeing the bank’s network
infrastructure to ensure high availability, performance, and security of network
systems. This role involves managing critical network projects, providing
expert-level troubleshooting and coordinating with other departments to support
and optimize the bank’s operations. The Senior Network Administrator also
ensures compliance with regulatory standards and best practices to protect
sensitive banking data.
Key Responsibilities
and Accountabilities
1.
Network
Management and Monitoring:
• Monitor and manage all network
equipment, including routers, switches, rewalls, and VPNs.
• Ensure network performance and
availability through proactive monitoring, capacity planning, and prompt issue
resolution.
• Implement and maintain robust
network monitoring and alerting systems to proactively address issues and
optimize network performance.
• Maintain, congure, and update
network systems, ensuring security compliance and minimal downtime.
• Conduct regular performance tuning, capacity
planning, and usage forecasting to ensure network stability.
2.
Security
and Compliance:
•
Implement network security measures to safeguard
sensitive bank data and prevent unauthorized access.
•
Conduct regular vulnerability assessments and
work with the IT security team to apply necessary patches and updates.
•
Ensure compliance with banking regulations and
industry standards for data protection and privacy.
•
Stay updated on emerging security threats,
network vulnerabilities, and new technologies; ensure network defenses are
consistently strengthened.
•
Establish and enforce network security protocols
to protect sensitive data and
•
Comply with banking regulations (e.g., PCI DSS,
ISO27001).
3.
Incident
Management and Troubleshooting:
• Respond to network outages and
performance issues, diagnosing and resolving problems in a timely manner.
• Provide Level 2 and Level 3
network support for IT incidents reported by users and escalate issues as
necessary.
• Serve as the highest level of
escalation for complex network issues, providing advanced troubleshooting and
root-cause analysis.
• Lead incident response e‑orts for
critical network failures, ensuring rapid resolution and clear communication to
stakeholders.
• Document incident resolution
processes, lessons learned and develop preventive measures for future
incidents.
4. Network Design and Upgrades:
• Collaborate with the IT
infrastructure team to design, implement, and maintain scalable network
architecture to support growth and new services.
• Evaluate and recommend network
hardware, software, and technologies for upgrades or replacements.
• Implement network infrastructure
for new bank branches or service centers as required.
5. Documentation and Compliance:
• Ensure all network congurations, policies,
procedures, and architecture diagrams are accurately documented.
• Prepare regular reports on
network performance, incidents, security status, and compliance for management
and audit purposes.
• Support audits and compliance
reviews, maintaining records for regulatory requirements and internal policies.
6.
Project
Management and Vendor Relations:
•
Lead network-related projects, including infrastructure expansion, branch
network installations, and cloud integrations.
•
Liaise with external vendors and service providers to evaluate network
solutions, negotiate contracts, and oversee service delivery.
•
Conduct regular vendor performance reviews to ensure quality and
alignment with bank standards.
•
Work with other departments and vendors on IT infrastructure projects,
including
•
Data center expansions, cloud integration, and cybersecurity
enhancements.
•
Support disaster recovery (DR) and business continuity planning (BCP) e‑orts
related to network availability.
Qualication, Experience, Skills and
Attributes
• Bachelor’s Degree in Computer Science, Information
Technology, or a related eld.
• Minimum of 3-5 years of hands-on experience in network
administration, with at least 2 years in a senior, preferably in banking or a
highly regulated industry.
• Proven experience with network equipment (routers,
switches, rewalls) from vendors like Cisco, Juniper, or Fortinet.
• Cisco Certied Network Associate (CCNA), Cisco Certied,
Network Professional (CCNP), Cisco Certied Network Professional (CCNP)
Security Certication, CompTIA Network+, or equivalent.
• Advanced knowledge of networking protocols, LAN/WAN
architecture, routing, switching, rewalls, and VPN technologies. • Familiarity
with network monitoring tools (e.g., SolarWinds, PRTG, Nagios).
• Experience with security best practices and frameworks
(ISO 27001, NIST).
• Experience with
SD-WAN, network segmentation, VLAN, and network security frameworks.
• Excellent communication and teamwork skills.
• Ability to work in high-pressure environments and manage
multiple priorities.
Work Environment:
• Primarily officece-based, with occasional travel to other
bank branches or data centers.
• May require on-call support or work outside regular hours
during network incidents or planned maintenance.
If you meet the above
requirements, submit your application quoting the job opportunity you are
applying for as subject of your email through the email address below by 27th
July 2025. Please include detailed Curriculum Vitae, copies of the relevant
certicates, testimonials, and daytime telephone contact and email address. Only short-listed candidates will be
contacted.
Email to: jobsrwanda@equitybank.co.rw Equity Bank
is an equal opportunity employer. We value the diversity of individuals, ideas,
perspectives, insights, values and what they bring to the workplace.
CLICK HERETO READ MORE AND APPLY
TIPS TO WIN JOBS AT EQUITY BANK RWANDA
2. Tailor your cv – make it sing:Highlight customer service, digital skills,
and financial literacy.
3. be tech-savvy – show digital confidence:Talk about mobile banking,
e-payments, USSD, apps, AI tools—whatever you know.
4. Be customer obsessed – think service:Equity prizes excellent customer experience. Have real-life stories of how you handled tough clients or tricky situations.
5. Master your interview – like a stage performance:Practice common questions:"Why Equity Bank Rwanda?"
"How do you handle customer
complaints?"
"What would you do if a client
refused to trust mobile banking?"
"Describe a time you sold a
financial product."
Dress sharp. Speak clearly. Smile confidently.
6. learn basic financial terms: Know terms like interest rates, credit score, savings vs. investment, microloans, risk assessment.
7. Network strategically: Talk to current employees. Ask about their journey.
8. Embodiment of ethics and integrity: Banks are built on trust. Show you’re disciplined, honest, and reliable.
9. Prepare your documents well: Submit a clean, professional CV + Cover Letter. Use PDF format. The letter must say why you and why Equity.
FINAL RECALL
PRAY + PUSH + PERSIST
Apply widely, but prepare deeply for
each opportunity.
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